privacy policy

last updated: april 19, 2026

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service — and tells you about your privacy rights and how the law protects you. We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

interpretation & definitions

interpretation

Words whose initial letters are capitalized have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

definitions

Account — a unique account created for you to access our Service or parts of our Service.

Affiliate — an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of shares, equity interest, or other voting securities.

Application — refers to hexmarked, the software program provided by the Company.

Company — (also "We", "Us", or "Our") refers to hexmarked.

Cookies — small files placed on your device by a website, containing details of your browsing history among other uses.

Country — New York, United States.

Device — any device that can access the Service, such as a computer, cell phone, or digital tablet.

Personal Data (or "Personal Information") — any information that relates to an identified or identifiable individual. We use these terms interchangeably unless a law uses a specific term.

Service — refers to the Application, the Website, or both.

Service Provider — any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed to facilitate, provide, or analyze the Service.

Usage Data — data collected automatically, either generated by use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).

Website — refers to hexmarked, accessible from hexmarked.com.

You — the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is acting.

collecting & using your personal data

types of data collected

Personal Data. While using our Service, we may ask you to provide personally identifiable information, including but not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

usage data

Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type and version, the pages you visit, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may also collect your mobile device type, unique device ID, mobile operating system, mobile browser type, and other diagnostic data.

information from the application

While using our Application, in order to provide its features, we may collect — with your prior permission:

Information regarding your location
Information from your device's contacts list
Pictures and other information from your device's camera and photo library

We use this information to provide and customize our Service. It may be uploaded to Company or Service Provider servers, or stored locally on your device. You can enable or disable access at any time through your device settings.

tracking technologies & cookies

We use Cookies and similar tracking technologies — including beacons, tags, and scripts — to track activity and store information. Cookies can be "Persistent" (remain after you go offline) or "Session" (deleted when you close your browser).

Where required by law, we use non-essential cookies only with your consent. You can withdraw or change consent at any time via your browser or device settings. Withdrawing consent does not affect the lawfulness of prior processing.

use of your personal data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To manage Your Account and give you access to Service functionalities as a registered user.
For contract performance: fulfilling purchase contracts or other agreements through the Service.
To contact You via email, SMS, or push notifications regarding updates, security alerts, or communications related to the Service.
To provide news and offers about goods, services, or events similar to those you've already used (unless you've opted out).
To manage Your requests submitted to us.
For business transfers: evaluating or conducting mergers, acquisitions, or asset sales where user data is among the assets transferred.
For other purposes: data analysis, usage trend identification, evaluating promotional campaigns, and improving our Service.

sharing your personal data

We may share your Personal Data in these situations:

With Service Providers to monitor and analyze Service use, or to contact you.
For business transfers in connection with any merger, sale of assets, or acquisition.
With Affiliates, who will be required to honor this Privacy Policy.
With business partners to offer certain products, services, or promotions.
With other users in public areas of the Service, where information may be publicly visible.
With your consent for any other purpose.

retention of your personal data

We retain your Personal Data only as long as necessary for the purposes in this Policy. Unless otherwise stated, the periods below are maximum periods — we may delete or anonymize data sooner when it's no longer needed.

User accounts — retained for the duration of your account plus up to 24 months after closure to handle post-termination issues or disputes.

Support tickets & chat transcripts — up to 24 months from closure for quality assurance and potential legal claims.

Website analytics & usage statistics — up to 24 months from collection to analyze trends while respecting privacy.

Server logs — up to 24 months for security monitoring and troubleshooting.

We may retain data beyond these periods where legally required, for active legal claims, at your explicit request, or due to backup system schedules. When retention periods expire, data is securely deleted, kept in encrypted backups until routine deletion, or anonymized into statistical data that cannot be linked back to you.

transfer of your personal data

Your information may be processed at the Company's offices or at any location where involved parties operate. This may mean transferring data to computers in jurisdictions with different data protection laws.

Where required by applicable law, We ensure that international transfers include appropriate safeguards. No transfer will occur unless adequate controls are in place to protect your data and other personal information.

delete your personal data

You have the right to delete or request assistance in deleting the Personal Data we have collected about you. You can delete certain information from within the Service, or update and manage your information through your Account settings at any time.

You may also contact us to request access to, correction of, or deletion of any Personal Data you've provided. Note that we may need to retain certain information where we have a legal obligation to do so.

disclosure of your personal data

business transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data becomes subject to a different Privacy Policy.

law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data in response to valid requests by public authorities (e.g., a court or government agency).

other legal requirements

The Company may disclose your Personal Data in good faith when necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Service users or the public
Protect against legal liability

security of your personal data

The security of your Personal Data is important to us. While we strive to use commercially reasonable means to protect it, no method of Internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

children's privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and believe your child has provided us Personal Data, please contact us. If we become aware of such a collection without parental consent, we will take steps to remove that information from our servers.

links to other websites

Our Service may contain links to third-party websites not operated by us. If you click a third-party link, you will be directed to that site. We strongly advise reviewing the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new Policy on this page and updating the "Last updated" date. We may also notify you via email or a prominent notice on the Service prior to changes becoming effective.

You are advised to review this Privacy Policy periodically. Changes are effective when posted.

contact us

If you have any questions about this Privacy Policy:

odi@hexmarked.com

hexmarked.com/contact